The Smashburger Customer Experience Survey, found at www.smashfeedback.com, is an online questionnaire designed by Smashburger that can help measure customer satisfaction, like yours, of the services or products offered by the company. The company uses information provided by you and others to improve many areas. These areas can include customer service, general atmosphere in the restaurant, and even products they offer. This questionnaire is completed online for your convenience.
Participation in the Smashburger Customer Experience Survey is in no way required for any reason. However, there are benefits to taking the time. One reason to do the survey is that you can leave feedback. Whether you had a good experience or a bad one, the company wants to know specifically what happened so they can either stop it from happening again, or make sure it continues to happen. Another benefit is the prizes. You will receive a special code for a juicy offer.
Smashburger is a chain of fast casual burger restaurants. The company currently operates more than 370 locations in nine different countries. Shamshburger, which was founded in Denver, Colorado in 2007, specializes in burgers made with 100 percent certified Angus Beef. The chain also offers chicken sandwiches, sides (including sweet potato fries, pickles, veggie fries, and fried onions), fresh salads, and shakes. Shamsburger’s most popular dessert shakes are typically made with Häagen-Dazs ice cream. The chain also offers beer and wine.
How to Take the Smashburger Customer Experience Survey
Have access to a computer and Internet access.
Be able to read English or Spanish.
Have your recent Smashburger receipt that contains an invitation for the survey.