The Smart & Final Customer Satisfaction Survey is designed to initiate communication between Smart & Final and their customers. The aim of the satisfaction survey is, ultimately, to gain a better understanding of what makes their customers happy and what doesn’t. Voicing your opinion about your experience with them allows them to see the areas they are excelling at and the areas that need more work. It is, therefore, a valuable piece of information for the business.
Being honest in your replies to the survey questions allows them to see how satisfied you are with their services and products. If you feel that you are not getting the level of customer service that you deserve as a customer, this survey creates the ideal platform to make that known. If you are impressed with any aspect of their products or services, you should also be sure to leave that in the comments section, so they at least know where they are excelling. This also provides motivation to the team at Smart & Final, to improve their brand.
Smart & Final is a chain of supply and food stores based in California. The brand is what it is today through several mergers and expansions. The brand has combined several companies such as Thriftimart and Hellman-Haas Grocery which was founded in 1871 to become recognized as a warehouse style, non-membership, smaller box food retailer. A subsidiary of the company is Cash & Carry Smart Foodservice and Smart & Final Extra which has over approximately 300 stores spread across seven states.
While the brand is known for carrying items in bulk, it also sells standard sized brand name items. This really is your one-stop household shop as you can find everything from candy, beverages and frozen food to kitchen, home equipment, and beauty supplies.
How to Take the Smart & Final Customer Satisfaction Survey
Using your receipt enter the date and time or your purchase, as well as the store number, term number, and your age.
Solve the captcha and begin the survey.
Answer all questions as thoroughly as you can.
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Smart & Final is one of the most cost-effective and convenient places to shop, where everything can be found under one roof. Help yourself, by helping them make your experience with the brand bigger and better.